Job Description

Spare Parts Customer Service Representative
 About the Role 
Location Mexico Guanajuato Guanajuato Company Siemens Energy, S. de de Organization Grid Technologies Business Unit Service Full / Part time Full-time Experience Level Early Professional A Snapshot of Your Day
The Customer Service Representative spends the day supporting utility and industrial customers with spare parts needs, primarily for transformer-related services. The role involves frequent interaction with customers, purchasing, contract administration, and warehouse teams to resolve technical questions and ensure accurate order fulfillment. Daily work includes reviewing documentation, preparing quotes, and coordinating proposal activities. The environment is fast-paced, detail-driven, and focused on meeting delivery schedules and customer expectations. Collaboration and clear communication are essential throughout the day.
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