Job Description
This position requires proficiency in a language other than French to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.
Work Schedule
Assigned schedule will be based on business needs within our hours of operation; Monday to Saturday: 8am - 8pm, Sunday: 10am-6pm.
What you’ll need
- Working knowledge of Personal and Small Business Banking Products.
- Strong interpersonal skills, including the ability to build rapport and proactively establish personal connections.
Contact Center & Banking Experience (Preferred)
- Organization skills.
- An aptitude for continuous learning, listening, solving problems, and responding flexibly/creatively to new challenges.
- Strong collaboration with internal partners and team members.
- Strong analytic...
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