Job Description
Description
Key Responsibilities
- Manage a portfolio of existing B2B clients across multiple product lines (e.g., Mobility, Connectivity, UCaaS/Collaboration, Pay TV & Hospitality, IoT/M2M).
- Conduct proactive outreach including qualification, needs analysis, and consultative selling to uncover new opportunities within each account.
- Deliver against monthly and quarterly Order Book (OB) targets and other KPIs, such as NPS, response SLAs, and engagement cadence.
- Prepare quotations, proposals, and SOP-compliant order submissions with high accuracy and attention to detail.
- Maintain account plans, track pipeline in CRM tools, and provide timely updates to stakeholders.
- Collaborate with internal teams (Service Line, Pre-Sales, Operations, Billing, Provisioning) to resolve customer issues and ensure end-to-end service delivery.<...
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