Specialist I Customer Support Administration

Job Description

Emerson’s 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Specialist I, Customer Support Administration, you will act as an intermediary between the company and the customer to meet their need for information, support, and reports. You will have the opportunity to demonstrate your skills in providing excellent customer service to Emerson as a member of the Manila Australia‑New Zealand Alliance Team (MANZAT).

Responsibilities

• Handle post‑order customer requests via call and email.
• Perform commercial screening of orders.
• Manage customer order records.
• Assist in workload management and help optimize work processes.
• Participate in initiatives within the functional unit.

Qualifications

• Bachelor’s degree in any 4‑year course.
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