Job Description
**45158BR**
**Extended Job Title:**
Specialist III
**Position Description:**
Performs responsible, specialized duties within a unit of a department. Responsibilities include activities which require knowledge of departmental procedures. Employee performance is based upon a review of completed work and overall results obtained. May supervise clerical employees.
**Requisition ID:**
45158BR
**Travel Required:**
None
**Major/Essential Functions:**
PHONES:
+ Professionally manage a multi-line phone system by efficiently answering incoming calls, providing accurate information, and directing customers to the appropriate office or personnel for assistance.
+ Deliver excellent customer service by responding to inquiries promptly and ensuring calls are routed accurately and effectively.
+ Maintain clear and professional communication while assisting customers and coordinating with depa...
**Extended Job Title:**
Specialist III
**Position Description:**
Performs responsible, specialized duties within a unit of a department. Responsibilities include activities which require knowledge of departmental procedures. Employee performance is based upon a review of completed work and overall results obtained. May supervise clerical employees.
**Requisition ID:**
45158BR
**Travel Required:**
None
**Major/Essential Functions:**
PHONES:
+ Professionally manage a multi-line phone system by efficiently answering incoming calls, providing accurate information, and directing customers to the appropriate office or personnel for assistance.
+ Deliver excellent customer service by responding to inquiries promptly and ensuring calls are routed accurately and effectively.
+ Maintain clear and professional communication while assisting customers and coordinating with depa...
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