Job Description
Position Summary
NetCracker Technology is looking to hire a Senior Business Analyst with strong knowledge of Telecom OSS domain for Service Order Management Services. You will take a lead customer-facing role within the Project Delivery Organization, identifying solution and product needs during the requirements gathering, design, implementation, training, and testing phases of the project.
Principal Duties And Responsibilities
- Engage directly with customer business stakeholders to identify operational pain-points, advise on process/business rules optimization, provide industry best practices for respective process domains and take collected input to produce project deliverables
- Work collaboratively in a team of business analysts on system requirements, use-cases and solution design documents for B2C Services provisioning OSS Solution
- Lead requirements/design deliverables review and signoff process with customer
- Anal...
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