Job Description
Sr. COA Licensing Client Services Associate - Homebased - Mexico, Colombia and Brazil
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
The Sr. COA Licensing Associate plays an active role in Mapi Research Trust’s client services team (PROVIDE) to maintain and expand client relationships through quoting and delivering clinical outcome assessment (COA) licensing and translation services. Sr. COA Licensing Associates have an expert understanding of their services and act as trainers and mentors for COA Licensing Associates.
**What You Will Be Doing:**
+ Deliver high quality customer service by interfacing regularly with customers and facilitating discussions with operations and collaborating teams via the ePROVIDE™ platform.
+ Analyze clients’...
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
The Sr. COA Licensing Associate plays an active role in Mapi Research Trust’s client services team (PROVIDE) to maintain and expand client relationships through quoting and delivering clinical outcome assessment (COA) licensing and translation services. Sr. COA Licensing Associates have an expert understanding of their services and act as trainers and mentors for COA Licensing Associates.
**What You Will Be Doing:**
+ Deliver high quality customer service by interfacing regularly with customers and facilitating discussions with operations and collaborating teams via the ePROVIDE™ platform.
+ Analyze clients’...
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