Sr Process Improvement Manager

Salary and Benefits:

• Basis Pay - 160k basic pay

• Allowance - 20,650

• Performance incentive - quarterly

• Relocation assistance - will be discussed during the interview

Minimum qualifications:

• Earned a Bachelor’s Degree in any field **Mandatory and non negotiable**
• Experience in collections or banking accounts in BPO setting for 5 to 8 years **Mandatory and non negotiable**
• Lean Six Sigma Greenbelt or Blackbelt Certified - minimum **Mandatory and non negotiable**
• At least 5 years of managerial experience in the BPO industry **Mandatory and non negotiable**
• Lead experience in various operational functions in the industry like Training, Quality, Workforce, Operations
• Experience in change management, stakeholder management, and influencing people without authority
• Capacity to think strategically and innovatively
• Experience in managing col...