Sr Release Manager (Toronto)

Position Overview

The Sr. Release Manager owns the end-to-end lifecycle of feature and service releases across the Success Offerings portfolio. This includes planning, coordinating, and executing releases spanning new features, experience updates, service changes, and process or policy updates.

This role ensures releases are delivered in a predictable, coordinated, and high-quality manner by driving cross-functional alignment across Success Offerings, field teams, engineering, and more. The Sr. Release Manager also ensures teams are fully prepared for launch and that releases are executed with minimal risk and disruption.

Responsibilities

• Own release planning, including timelines, milestones, and dependencies across Success Offerings
• Manage the full release lifecycle from design, build, test, and launch
• Maintain a centralized release roadmap in partnership with Offering Managers and other Release Managers
• Plan and ma...