Job Description
**JOB DUTIES**:- Facilitate issue identification and analysis.
- Investigate and resolve technical issues.
- Track requests resolution.
- Provide technical training.
- Build relationships with customers.
- Test products & software.Develop and share knowledge.
**YOU MUST HAVE**:- Advanced French communication skills, both spoken and written.
- Advanced English communication skills, both spoken and written.
- Excellent interpersonal and communication abilities.Minimum one year of customer service experience.
**WE VALUE**:- Strong continuous improvement mindset, strong leadership impact- Demonstrated experience with Knowledge Management & Call Center ManagementGood administration skills**WHAT'S IN IT FOR YOU?
**- Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
- A collaborative and inclusive work environment where your contributions are valued.
- Opportunities for continuous professional growth and s...
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