Job Description
Years of Experience: 5 - 7 years of experience
Education Requirements: Bachelor's degree in computer science, information technology, or a related field, or equivalent experience.
Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering. Services shall include, but are not limited to, technical assistance for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software lifecycle support; and management of escalation across all tiers.
Position Description: The Virtualization Administrator II or equivalent is responsible for managing and maintaining
the agency’s virtualized IT infrastructure to ensure its stability, performance, and security. This includes administering both ...
Education Requirements: Bachelor's degree in computer science, information technology, or a related field, or equivalent experience.
Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering. Services shall include, but are not limited to, technical assistance for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software lifecycle support; and management of escalation across all tiers.
Position Description: The Virtualization Administrator II or equivalent is responsible for managing and maintaining
the agency’s virtualized IT infrastructure to ensure its stability, performance, and security. This includes administering both ...
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