Job Description
We’re Hiring – Service Centre Manager | Karnataka
Join the Vivo Karnataka team and lead after-sales service operations across the state. We are looking for a dynamic and experienced professional who can drive operational excellence, customer satisfaction, and service quality across all Vivo service centres in Karnataka.
Location: Bangalore, Karnataka
Position: Full-Time
Key Responsibilities:
• Manage end-to-end service centre operations across Karnataka
• Drive customer satisfaction and service excellence
• Lead, train, and mentor service centre teams
• Monitor KPIs and improve operational performance
• Coordinate with Product, Sales, and Operations teams
• Handle repairs, returns, exchanges, and customer escalations
Preferred Experience:
✔ 5–10 years in Service Centre Management
✔ Mobile Phones / Consumer Electronics / Telecom industry experience preferred
✔ Strong leadership, process improvement, and stakeholder management skills
If you ar...
Join the Vivo Karnataka team and lead after-sales service operations across the state. We are looking for a dynamic and experienced professional who can drive operational excellence, customer satisfaction, and service quality across all Vivo service centres in Karnataka.
Location: Bangalore, Karnataka
Position: Full-Time
Key Responsibilities:
• Manage end-to-end service centre operations across Karnataka
• Drive customer satisfaction and service excellence
• Lead, train, and mentor service centre teams
• Monitor KPIs and improve operational performance
• Coordinate with Product, Sales, and Operations teams
• Handle repairs, returns, exchanges, and customer escalations
Preferred Experience:
✔ 5–10 years in Service Centre Management
✔ Mobile Phones / Consumer Electronics / Telecom industry experience preferred
✔ Strong leadership, process improvement, and stakeholder management skills
If you ar...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application