Home / Jobs / Storage Technical Analyst

Storage Technical Analyst

📍 0000055801 RBC Shared Services Malaysia Sdn. Bhd. • Putrajaya, Selangor, Malaysia • Posted June 13, 2026

Full time Posted June 13, 2026
Apply Now

Job Description

Job Description

WHAT WILL YOU DO?
  • Provide mentorship and support to front-line Operations staff in all regions for advanced incident/problem management and deployment of automation solutions with focus on up-time improvement, anomaly detection and predictive analysis.
  • 24x7 Support for all RBC storage infrastructure components working on a shift rotation (Storage infrastructure implementation and management including IBM, EMC Dell, Pure Storage, Brocade, Netapp, Cohesity and other related products).
  • Assist global platform teams with critical production support where escalation is required to lead in troubleshooting and service restoration.
  • Develop and execute on end-to-end change management plans and plan and execute all communication related to these (Event/Incident/Problem/Access/Demand/Capacity/Change Management).
  • Collaborate and contribute on cross-functional enterprise initiatives and manage the effective implementatio...

    • Apply for This Position

    Ready to take the next step? Click the button below to submit your application.

    Submit Application