Store Manager

Key Responsibilities

 Plan, manage, and oversee the day-to-day operations of the store to ensure efficient

and profitable performance.

 Recruit, train, roster, supervise, and manage staff performance and development.

 Monitor sales, budgets, labour costs, and store KPIs, implementing strategies to

achieve targets.

 Manage stock levels, place orders, coordinate deliveries, and control inventory costs.

 Ensure compliance with food safety standards, hygiene regulations, workplace health

and safety, and company policies.

 Handle customer complaints, escalations, and service recovery to maintain high

customer satisfaction.

 Oversee cash handling, banking, and end-of-day reconciliation procedures.

 Prepare operational and performance reports for management.

Skills and Experience

 Minimum 2 years’ experience in a Store Manager or similar management role within

retail or hospitality.

 S...