Job Description
Responsibilities
Oversee store operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving and health and safety. Manage store expenses and operational performance in order to maximize store profit. Regularly review store setting and key business indicators to identify problems, concerns, and opportunities for improvement. Provide input to the District Manager to help shape business unit strategy. Mentor and guide Associates to ensure they are well trained and able to provide service and perform assigned tasks. Prepare and present performance evaluations and conduct disciplinary actions. Anticipate and effectively address talent needs through proactive recruitment, staffing and training. Plan and manage labour. Maintain knowledge of product selection, location, features, and benefits, and in-store promotions and marketing initiatives. Provide exceptional and responsive customer service while achieving sales and conversion goals. E...
Oversee store operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving and health and safety. Manage store expenses and operational performance in order to maximize store profit. Regularly review store setting and key business indicators to identify problems, concerns, and opportunities for improvement. Provide input to the District Manager to help shape business unit strategy. Mentor and guide Associates to ensure they are well trained and able to provide service and perform assigned tasks. Prepare and present performance evaluations and conduct disciplinary actions. Anticipate and effectively address talent needs through proactive recruitment, staffing and training. Plan and manage labour. Maintain knowledge of product selection, location, features, and benefits, and in-store promotions and marketing initiatives. Provide exceptional and responsive customer service while achieving sales and conversion goals. E...
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