Job Description
A healthcare administration company in South Africa is seeking a Planner in Workforce Management. This role involves forecasting work volumes, calculating staffing needs, and ensuring efficient operations at the Contact Centre. The ideal candidate should have 2-4 years of experience in workforce planning, a relevant degree, and proficiency in data analysis tools like Excel. Strong problem-solving skills and an understanding of medical aid products are essential. This position allows for collaboration and contributing to continuous improvement initiatives.
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