Job Description
Become an integral part of Sheridan as a Student Wellness Navigation Specialist in Trafalgar. This full-time role focuses on providing vital intake and navigation support to students seeking assistance from Student Affairs.
In this role, you will serve as the primary point of contact for students, aiding them through troubleshooting, appointment bookings, and crisis intervention when necessary. Your expertise in mental health services and commitment to equity will significantly enhance the service journeys of diverse students, ensuring they receive the support they need.
Key Responsibilities:
• Manage student inquiries related to services and support
• Respond to escalations; provide assistance for complex cases
• Book appointments based on the needs of students
• Maintain detailed records of interactions in CRM software
• Facilitate referrals to service providers for student needs
Requirements:
• Degree in Social Work or related field
• 3+ years in mental...
In this role, you will serve as the primary point of contact for students, aiding them through troubleshooting, appointment bookings, and crisis intervention when necessary. Your expertise in mental health services and commitment to equity will significantly enhance the service journeys of diverse students, ensuring they receive the support they need.
Key Responsibilities:
• Manage student inquiries related to services and support
• Respond to escalations; provide assistance for complex cases
• Book appointments based on the needs of students
• Maintain detailed records of interactions in CRM software
• Facilitate referrals to service providers for student needs
Requirements:
• Degree in Social Work or related field
• 3+ years in mental...
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