Supervisor

Job Summary

The Supervisor is responsible for leading day-to-day Micro Fulfilment Centre operations across inbound, inventory, picking, packing, dispatch, and automation. The role ensures safe, accurate, and efficient execution of activities in line with SLAs, while driving team performance, operational compliance, and continuous improvement.

Key Responsibilities

Team Leadership & People Management

• Supervise, coach, and motivate teams to achieve performance, quality, and safety targets
• Allocate labour effectively across all operational areas
• Lead daily briefings, shift handovers, and performance reviews
• Support training, onboarding, and cross-skilling
• Manage attendance, conduct, and performance
• Promote a positive, safety-first culture

E-Commerce Fulfilment Operations

• Oversee end-to-end order fulfilment
• ...