Supervisor, Operations

Summary

We are seeking a bilingual Operations Supervisor (English/French) to oversee daily warehouse and distribution operations in a fast‑paced environment. This role is responsible for coordinating inbound and outbound schedules, managing staffing and productivity, ensuring safety compliance, and leading up to 200 employees to meet operational and customer performance goals.

Essential Duties and Responsibilities

• Reviews inbound appointment log and open order report each day to plan work activities.
• Plans inbound and outbound schedules to meet customer metrics.
• Responsible for sorting operations, productivity, efficiency, safety, and security.
• Determines staffing needs based on workload and schedules staff accordingly.
• Assigns workers to specific duties based on workload and shipping schedules.
• Reviews and updates operational procedures as necessary and ensures they are communicated to and understood by w...