Job Description
Responsibilities
- Do “Whatever it takes” to meet or exceed our customers' expectations in compliance to OTD 95%.
- Coordinate flow and documentation of export procedures.
- Assist & support in all shipping import/export activities which deem necessary.
- Be aware of ISO 9001 & ISO 14001 procedures and policies.
- Project improvement as required.
- Responsible & oversee outbound activities such as:
- Physical shipment verification (shipment box labels/shipping documents) and shipment release to forwarder.
- Send booking confirmation to nominated forwarder for shipment under Ex-works & FCA/FOB.
- Monitor shipped shipments based on FedEx/DHL pending list.
- Resolve and reply to queries from courier/customer/forwarders.
- Co‑ordinate & send shipping documents to forwarders/courier express for custom declaration before cut‑off time.
- Coordinate with inside sales/planners for custome...
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