Team Leader

Overview

OnSpot is a dynamic startup company specializing in providing outsourcing solutions, with a focus on the logistics industry. Our team delivers tailored solutions that meet the unique requirements of each client. We are seeking a highly motivated and results-oriented Team Leader to join our team and contribute to our growth. This role focuses on maintaining data entry quality and team performance during the pilot program, with responsibilities in QA, coaching, upskilling, and training new team members. The role may also assist with data entry during peak periods to ensure operational efficiency.

Responsibilities

• Conduct regular quality assurance checks to ensure data entry and registration tasks are completed accurately and efficiently.
• Provide coaching and feedback to team members to maintain high standards of performance and accuracy.
• Lead training sessions for new team members, ensuring they are well-equipped to per...