Job Description
At IQM, we build world-leading quantum computers for the well‑being of humankind. We design systems to tackle computational challenges beyond the practical limits of classical machines. Our work sits at the edge of science and engineering. It is complex, demanding, and deeply collaborative. We turn deep research into reliable, full‑stack systems that drive discoveries in fields such as medicine, energy, and technology, reshaping how the world computes.
Join the team that gives quantum a heartbeat.
What You’ll Actually Do
- Lead end‑user services as a domain, ensuring reliable daily operations and a consistently good user experience.
- Oversee support delivery, manage escalations, and keep service levels on track.
- Own SLAs, KPIs, and reporting, and use data to drive improvements.
- Build scalable service delivery with internal teams and external partners.
- Ensure smooth device provisioning, software deployment, and a...
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