Job Description
Please be informed that at any given point in time, you can only have one “Active” application.
Philippines
Full-time
Job Qualifications
- Strong background in client relationship management
- Experience in Customer Service, Back Office, Voice, Email, Chat, and Technical Support
- Solid foundation in handling both voice and non-voice accounts
- At least two (2) years of supervisory experience in the BPO industry
- Proven track record of achieving operational and performance goals
- Strong leadership, coaching, and team-building capabilities
- Excellent verbal and written communication skills
- Ability to motivate, engage, and inspire team members
- Strong problem-solving and critical thinking skills
- Excellent organizational and time management skills
Job Responsibilities
- Lead and manage day-to-day operations by directing, planning, supervising, and evaluat...
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