Team Leader

We’re hiring Team Leaders for matchdays at Preston North End Football Club.

This role includes handling alcoholic beverages and casual work during evenings and weekends.

Main Responsibilities

• Welcoming retail customers, ensuring till orders are taken correctly and that food/beverages are served in a timely manner, dealing with complaints and liaising with the Retail Stand Manager regarding matchday operations.
• Ensuring customer satisfaction and delivering an optimal client service experience.
• Answering questions and making suggestions regarding food and beverage choices.
• Leading a small team on a public kiosk bar in the matchday retail sector, organising staff roles for the shift, managing customer queues, and completing necessary paperwork.

The Ideal Candidate

• Able to lead a small team.
• Able to drive sales and meet customer expectations.
• Able to deal with customers/s...