Job Description
Solution Support Engineers at AVEVA employ a combination of the solution, systems, network communications and application‑specific software skills to help customers maintain the reliability and performance of their systems and address any potential technical problems.
Responsibilities
- Assist Application Engineers with site‑specific difficulties during new site commissioning, system upgrades and expansions.
- Work closely with our global team to manage customer relationships and satisfaction.
- Research, identify, develop and recommend corrective measures to address technical and application issues identified in the field or in‑house.
- Participate in power monitoring system development projects by contributing knowledge of customer applications, providing user information requirements, test scenarios and typical use‑cases, and occasionally participating in product development and testing.
- Resolve technical problems from en...
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