Job Description
Job Title: Technical Account Manager / Solutions Engineer - Software Solutions
Responsibilities
- Client Engagement and Relationship Management
- Serve as the primary technical point of contact for assigned clients, building and maintaining strong relationships.
- Collaborate closely with clients to understand their business objectives, technical requirements, and challenges.
- Solution Design and Consultation
- Work closely with clients to design and customize software solutions that address their specific needs and objectives.
- Provide expert technical guidance and recommendations on product implementation, configuration, and optimization.
- Technical Support and Issue Resolution
- Proactively identify and troubleshoot technical issues or challenges faced by clients, working closely with internal teams to ensure timely resolution.
- Serve as a liaison between clients and internal eng...
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