Job Description
Overall Purpose of the Job
Ensure effective completion of all administration duties pertaining the area.
Minimum qualifications and experience
- Grade 12 or equivalent
- Excellent verbal and written communication
- Minimum of 2 years admin background
- Computer literate – MS Office
- Experience with Listener – advantageous
Main duties & Responsibilities
- Incumbent has to collect quotes for allocated area.
- Check that quotes are on Listener.
- Assign quotes to a technician.
- Prioritize calls to optimize travelling time for technicians.
- Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations)
- Contact clients schedule appointment and confirm time (Including telephone technical bookings and control room booking sheet)
- Assist sales in booking technicians
- Voiding of Aged jobs and giving pipeline figure...
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