Job Description
Join Dawn InfoTek Inc. as a Technical Environment Engineer, working hybrid in downtown Toronto and North York. This role focuses on ensuring the stability and performance of crucial environments for financial clients.
As a permanent member of the team, you will be responsible for managing incidents and performing advanced troubleshooting in enterprise-scale systems. With a minimum of 1-3 years of experience, you'll leverage your expertise in QA processes and service requests using tools like JIRA and ServiceNow.
Key Responsibilities: • Maintain performance of QAT and non-production environments • Analyze logs to diagnose system issues • Facilitate incident triage and root cause analysis • Partner with application and infrastructure teams • Ensure effective communication across teams
Requirements: • 1-3 years of relevant experience in IT • Strong ability to prioritize and manage service requests • Familiarity with APIs and service integrations • Experience wit...
As a permanent member of the team, you will be responsible for managing incidents and performing advanced troubleshooting in enterprise-scale systems. With a minimum of 1-3 years of experience, you'll leverage your expertise in QA processes and service requests using tools like JIRA and ServiceNow.
Key Responsibilities: • Maintain performance of QAT and non-production environments • Analyze logs to diagnose system issues • Facilitate incident triage and root cause analysis • Partner with application and infrastructure teams • Ensure effective communication across teams
Requirements: • 1-3 years of relevant experience in IT • Strong ability to prioritize and manage service requests • Familiarity with APIs and service integrations • Experience wit...
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