Job Description
Job Overview
Job Type: Permanent. Work Model: Hybrid (3 days in office): 2 days – Downtown Toronto & 1 day – North York. Start Date: ASAP.
Role Summary
The Technical Environment Engineer is responsible for ensuring the stability, performance, and availability of QAT and non-production environments across complex enterprise platforms. This role leads incident triage and resolution, performs advanced technical troubleshooting, and serves as a key liaison between application teams, infrastructure teams, and external partners. Exceptional communication skills and strong ownership are essential to drive timely issue resolution and continuous improvement.
Must Have Skills
- 1-3 years of experience in QA, web development, supporting QAT and non-production environments in enterprise-scale systems
- Strong experience handling, prioritizing, and resolving incidents and service requests using tools such as JIRA and ServiceNow
- Exper...
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