Job Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. 
Amex GBT is seeking a Technical Manager to lead automation excellence, AI adoption, and cross-functional project delivery within our Customer Analytics organization. In this role, you will balance hands-on project execution with strategic innovation, driving operational modernization across teams. You will serve as the subject matter expert on automation platforms and emerging technologies, while acting as a trusted partner to leadership and peer functions on tooling and platform needs. 
What You'll Do  
Create and lead the team's automation and AI adoption strategy, identifying and prioritizing opportunities to improve efficiency and scalability aligned to enterprise goals 
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