Job Description
This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you’ll be one of the pioneers shaping this transformation.
Working Hours
- Candidates must be available to work five consecutive 8-hour shifts per week, scheduled between 5:00 AM and 11:00 PM, with flexibility for shifts any day of the week (Monday through Sunday).
Your Day-to-Day Responsibilities
- Learn and support the RideCo software platform, becoming a go-to resource for troubleshooting and issue resolution.
- Build and maintain customer relationships by providing superior customer service.
- Respond to customer questions and concerns quickly and accurately to meet contractual agreements.
- Assist in the development and maintenance of documentation for internal training material and the cust...
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