Job Description
Job Description
Details:Ensure end‑to‑end coordination of technical service delivery with internal teams, guaranteeing that all client deliverables are completed on time , within scope , and aligned with customer expectations . Proactively identify risks or delays and take corrective actions to prevent service disruptions or escalations. Act as the prima...
Details:
The Technical Service Coordinator is responsible for coordinating and managing HCI technical service delivery to clients with a strong emphasis on customer satisfaction , meeting client expectations , and ensuring seamless, escalation‑free service operations . The role requires close collaboration with technical teams to ensure that all services are delivered according to agreed standards, SLAs, and quality benchmarks.
Job Responsibilities
* Coordinating Service Delivery
* Managing Customer Relationships
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