Job Description
We are looking for a proactive and customer focused Internal Sales Support Advisor to join a busy and supportive team based in Witney.
This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and supporting both customers and a sales team.
The Role
Working closely with the external sales team, you will be responsible for delivering outstanding customer support from initial enquiry through to quotation, order processing, and shipment coordination.
You will communicate regularly with customers via phone, email, and live chat, ensuring all enquiries are handled professionally, accurately, and efficiently.
Key Responsibilities
. Respond to incoming customer calls, emails, and website live chat enquiries
. Provide support regarding orders, returns, shipments, and product information
. Prepare quotations for parts, spare kits, and standard products ...
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