Technical Sales Support - Fire Rated Steel Doors

Essential Job Functions & Minimum Requirements

Role Overview

The Technical Sales Support - Fire Rated Steel Doors will provide technical and commercial support to sales teams to ensure correct specification, compliant supply and successful handover of fire rated steel door solutions. The role combines product knowledge, regulatory awareness and customer-facing skills to support tendering, quoting, technical queries and after-sales service delivery.

Key Responsibilities

• Customer and sales support: Respond to technical and commercial enquiries from customers, architects, contractors and sales colleagues via phone, email and ticketing systems; provide timely, accurate and professional advice.
• Specification and compliance: Interpret project specifications, architectural and building services drawings to determine appropriate fire rated door assemblies, frames, hardware and glazing requirements; ensure solutions meet relevant fire ...