Job Description
Elevate customer engagements as a Technical Service Manager with SAP’s Enterprise Cloud Services. Oversee cloud service delivery, technical landscapes, and digital transformation journeys for clients.
In this senior role, you will act as the primary technical advisor for SAP customers, ensuring seamless operations throughout the RISE contract lifecycle. You will work closely with internal and external stakeholders to mitigate risks and guide clients through their technical transformations. Your expertise will be essential in managing technical requirements and driving resolutions with ECS Delivery experts.
Key Responsibilities:
• Serve as the main contact for cloud service delivery discussions
• Manage customer expectations through regular stakeholder interactions
• Own and advise on customer technical landscapes during lifecycle management
• Develop customer-specific cloud roadmaps covering key topics
• Conduct monthly reviews to measure cloud architecture progres...
In this senior role, you will act as the primary technical advisor for SAP customers, ensuring seamless operations throughout the RISE contract lifecycle. You will work closely with internal and external stakeholders to mitigate risks and guide clients through their technical transformations. Your expertise will be essential in managing technical requirements and driving resolutions with ECS Delivery experts.
Key Responsibilities:
• Serve as the main contact for cloud service delivery discussions
• Manage customer expectations through regular stakeholder interactions
• Own and advise on customer technical landscapes during lifecycle management
• Develop customer-specific cloud roadmaps covering key topics
• Conduct monthly reviews to measure cloud architecture progres...
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