Technical Service Representative

Job Description

This position provides overall technical service, maintenance, installation, troubleshooting, and training for the Besser product line. Technical Service Representatives report to the Technical Service Manager.

Company: Besser Company
Department: Installation
Location: Field
Posted: 05/01/2026

Job Functions

• Provides hands‑on technical assistance and training to customers during and after equipment installation and as needed.
• Completes technical installation and service reports; reports on product problems encountered.
• Promotes service and parts to customers as needed.
• Prepares service and parts proposals through the business system.
• Understands lean concepts and initiates improvements to improve efficiency and reduce costs.
• Provides innovative ideas and utilizes resources to exceed sales and service goals.
• Fo...