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Technical Service Representative

📍 Atlantic Lottery • Moncton, New Brunswick, Canada • Posted March 20, 2026

Full-time Posted March 20, 2026
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Job Description

What you'll do

Responsibilities

Technical Services:

  • Troubleshoot, service, repair, and perform preventative maintenance on all Destination and Retail terminals and related equipment, minimizing downtime while meeting Service Level Agreements (SLAs) and performance targets.
  • Complete all terminal moves required within Designated Gaming Areas (DGAs).

    • Policy Enforcement:

  • Escalate and follow up with Video Lottery Territory Managers as required to ensure Retailers comply with Social Responsibility, Responsible Gambling, Government Regulations, Program Compliance, and Site Standards.
  • Adhere to Provincial Gaming Legislation,

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