Job Description
United States
Suitability/Public Trust
Fully remote
Information Technology
**Overview**
GovCIO is currently hiring for VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote), to provide advanced troubleshooting, system expertise, and operational support for complex issues from Tier 1. This role requires deep knowledge of IT application administration to support mission-critical customer environments. This role is a fully remote, U.S.-based position, with core hours of operation Monday through Friday, 8:00 AM to 5:00 PM ET.
**Responsibilities**
+ Resolve complex incidents escalated from Tier 1 related to PCS PL applications, including Pharmacy namespaces, outpatient/inpatient pharmacy functions, and integrations with commercial drug databases such as First Databank (FDB).
+ Troubleshoot issues connected to OneVA Pharmacy, Park a Prescription, and outpatient medication processing, inpatient medication processing, drug file management, barcode medica...
Suitability/Public Trust
Fully remote
Information Technology
**Overview**
GovCIO is currently hiring for VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote), to provide advanced troubleshooting, system expertise, and operational support for complex issues from Tier 1. This role requires deep knowledge of IT application administration to support mission-critical customer environments. This role is a fully remote, U.S.-based position, with core hours of operation Monday through Friday, 8:00 AM to 5:00 PM ET.
**Responsibilities**
+ Resolve complex incidents escalated from Tier 1 related to PCS PL applications, including Pharmacy namespaces, outpatient/inpatient pharmacy functions, and integrations with commercial drug databases such as First Databank (FDB).
+ Troubleshoot issues connected to OneVA Pharmacy, Park a Prescription, and outpatient medication processing, inpatient medication processing, drug file management, barcode medica...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application