Job Description
Job Title: Tech Support Executive – API Automation
Job Overview
SDC Business Solutions is looking for a motivated and detail-oriented Tech Support Executive for API Automation. The candidate will be responsible for assisting clients with API integrations, troubleshooting technical issues, and ensuring smooth automation workflows.
Key Responsibilities
Provide technical support for API-based applications and automation systems
Monitor and troubleshoot API integration issues
Assist clients in configuring and using APIs effectively
Test APIs using tools like Postman
Client Onboarding & Training
Coordinate with the development team for issue resolution
Maintain reports and technical documentation
Ensure timely response and resolution of customer queries
Required Skills
Basic understanding of APIs and automation
Knowledge of REST APIs and JSON
Good communication and problem-solving skills
Basic technical troubleshooting abilities
Ability to ...
Job Overview
SDC Business Solutions is looking for a motivated and detail-oriented Tech Support Executive for API Automation. The candidate will be responsible for assisting clients with API integrations, troubleshooting technical issues, and ensuring smooth automation workflows.
Key Responsibilities
Provide technical support for API-based applications and automation systems
Monitor and troubleshoot API integration issues
Assist clients in configuring and using APIs effectively
Test APIs using tools like Postman
Client Onboarding & Training
Coordinate with the development team for issue resolution
Maintain reports and technical documentation
Ensure timely response and resolution of customer queries
Required Skills
Basic understanding of APIs and automation
Knowledge of REST APIs and JSON
Good communication and problem-solving skills
Basic technical troubleshooting abilities
Ability to ...
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