Job Description
Job Description
About the Company
Ourclient is a global technology solutions provider supporting enterprise
customers across the financial services and transaction processing industries.
Responsibilities
We are looking for an
experienced Technical Support Engineer to provide technical support for
enterprise platforms across the Asia-Pacific region. This role involves
incident management, troubleshooting, system monitoring, and supporting
mission-critical applications in a fast-paced production environment.
application support and troubleshoot production issues across enterprise
systems.
and resolve incidents within agreed service levels (SLAs).
database records, and application behaviour to identify root causes and
implement fixes.
incident documentation,...
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