Job Description

Responsibilities Learn and master configuration procedures for each supported brand to ensure accurate and efficient setup and support 
Create Bill of Materials (BOM) based on client requirements 
Deliver technical training or product demonstrations to clients 
Provide Pre-Sales and After-Sales Technical Support 
Document technical support tickets 
Create technical reports, manuals, and system documentation 
Qualifications Graduate of BS Electronics Engineering, BS IT or related courses 
Licensed Electronics Engineer (ECE) is a plus 
At least 2 years experience in Pre-Sales and After-Sales Technical Support 
Experience in Network Systems, Software Configurations and Hardware Troubleshooting 
Strong interest in learning, problem-solving and communication skills 
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