Technical Support Representative

About The Company

Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best‑in‑class broadband internet to rural and underserved markets. We are built on a foundation of Courage, Curiosity, Compassion and Humility. And the truth is… we love what we do! Bringing communities together is a powerful thing, and we are proud of the impact we make in the lives of our customers.

Job Summary

We are seeking a technically skilled and customer‑focused Technical Support Representative to join our growing team. This role is responsible for delivering front‑line technical support and customer care to residential and business customers across internet, Wi‑Fi, IPTV, and voice services.

The ideal candidate will possess strong troubleshooting abilities, excellent communication skills, and experience in technical support environments, preferably within telecommunications or call center operati...