Full-time Posted June 03, 2026
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Job Description

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Professional Development

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Working Location

Matina Town Square

Qualifications

  • Open to SHS/HS and College Graduates
  • With or without experience
  • Willing to work on site (Matina Town Square)

What you will be doing?

  • Handle inbound customer inquiries and complaints via phone, email, and chat
  • Provide accurate and timely responses to customer questions and concerns
  • Identify and resolve customer issues, and raise complex cases as needed
  • Maintain detailed records of customer interactions and document resolutions
  • Contribute to the continuous improvement of customer service processes and procedures
  • Adhere to company policies, procedures, and quality standards

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