Job Description
Job Description
+ Installation, training and providing technical support to multiple level end users in diverse technical areas
+ Provides exceptional support and service through highly engaging customer interactions while following corporate policy regarding authentication, data security and record retention.
+ Ability to provide effective customer support through multiple communication channels, including chat, email, and telephone.
+ Strong customer focus including multiple internet browsers packages
+ Assist customers with training of product and services ordering, interpretation and site navigation.
+ Provide hardware configuration analysis, diagnostics, troubleshooting and support.
+ Effectively troubleshoot and resolve web-based applications including browser configuration.
+ Research order requests to ensure timely delivery to our customers.
+ Contact customers to respond to inquiri...
+ Installation, training and providing technical support to multiple level end users in diverse technical areas
+ Provides exceptional support and service through highly engaging customer interactions while following corporate policy regarding authentication, data security and record retention.
+ Ability to provide effective customer support through multiple communication channels, including chat, email, and telephone.
+ Strong customer focus including multiple internet browsers packages
+ Assist customers with training of product and services ordering, interpretation and site navigation.
+ Provide hardware configuration analysis, diagnostics, troubleshooting and support.
+ Effectively troubleshoot and resolve web-based applications including browser configuration.
+ Research order requests to ensure timely delivery to our customers.
+ Contact customers to respond to inquiri...
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