Job Description
Elevate your career as a Technical Support Specialist with Convergint, a global leader in systems integration. This role focuses on presales technical support while ensuring high customer satisfaction.
At Convergint, the Technical Support position emphasizes providing essential presales assistance to the sales team. You will be responsible for system design, technical consultations, and conducting client meetings. Your impact includes improving customer satisfaction through effective project management, training, and high-quality service delivery.
Key Responsibilities:
• Provide technical consultation and system design for SEA projects
• Support presales activities including client meetings and demos
• Manage projects, testing, commissioning, and troubleshooting
• Verify accuracy of system configurations and quotes
• Conduct training for sales and technical teams
Requirements:
• Minimum 5 years in security or electronic system design
• Basic IT knowledge i...
At Convergint, the Technical Support position emphasizes providing essential presales assistance to the sales team. You will be responsible for system design, technical consultations, and conducting client meetings. Your impact includes improving customer satisfaction through effective project management, training, and high-quality service delivery.
Key Responsibilities:
• Provide technical consultation and system design for SEA projects
• Support presales activities including client meetings and demos
• Manage projects, testing, commissioning, and troubleshooting
• Verify accuracy of system configurations and quotes
• Conduct training for sales and technical teams
Requirements:
• Minimum 5 years in security or electronic system design
• Basic IT knowledge i...
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