Technical Support Specialist

Join BAIC México as a Technical Support Specialist!

Are you passionate about automotive technology, diagnostics, and solving complex technical challenges?

At BAIC México, we are looking for a Technical Support Specialist to play a key role in supporting our dealer network, improving service quality, and enhancing customer satisfaction across the country.

What you'll do:

• Provide technical support to dealerships and service teams

• Diagnose and resolve vehicle technical issues

• Coordinate technical escalations with Headquarters

• Support warranty and quality investigations

• Deliver technical training to dealer personnel

• Monitor technical KPIs and after-sales performance

• Collaborate with cross-functional teams to improve customer experience

What we're looking for:

• Automotive Engineering degree or related field

• Experience be...