Technical Support Specialist

Company Description BYTE SQUAD INFORMATION TECHNOLOGY CO LLC is a technology services company focused on delivering reliable IT solutions and support to a diverse range of clients. The organization emphasizes responsive service, practical problem-solving, and long-term client relationships. Team members collaborate across functions to ensure stable, secure, and efficient technology environments for customers. BYTE SQUAD supports continuous learning and encourages professionals to grow their technical and customer-facing skills. The company values integrity, accountability, and service quality in every interaction. Role Description This is a full-time remote role for a Technical Support Specialist. The Technical Support Specialist will handle incoming support requests, diagnose technical issues, and provide timely resolutions through phone, email, chat, or ticketing systems. Daily tasks include troubleshooting hardware, software, and network-related problems, documenting incidents and s...