Job Description
Elevate your career as a Technical Support Systems Administrator, providing essential IT support for our restoration team's tech needs. If you thrive in a dynamic environment, we want to hear from you!
This role demands hands-on support for office and field staff in various technical capacities. The ideal candidate is organized and enjoys troubleshooting while delivering outstanding service. Responsibilities will include managing user accounts, troubleshooting complex software, and maintaining inventory for multiple locations.
Key Responsibilities:
• Provide frontline support for hardware and software issues
• Manage configurations for new hires' devices
• Troubleshoot connectivity and software issues including Microsoft 365
• Maintain detailed documentation of IT processes
• Respond to help desk tickets promptly
Requirements:
• Prior experience in technical support or IT roles
• Strong expertise in Microsoft 365 and networking basics
• Familiarity with...
This role demands hands-on support for office and field staff in various technical capacities. The ideal candidate is organized and enjoys troubleshooting while delivering outstanding service. Responsibilities will include managing user accounts, troubleshooting complex software, and maintaining inventory for multiple locations.
Key Responsibilities:
• Provide frontline support for hardware and software issues
• Manage configurations for new hires' devices
• Troubleshoot connectivity and software issues including Microsoft 365
• Maintain detailed documentation of IT processes
• Respond to help desk tickets promptly
Requirements:
• Prior experience in technical support or IT roles
• Strong expertise in Microsoft 365 and networking basics
• Familiarity with...
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