Job Description
Overview
The Technical Support Engineer is responsible for the design, testing, documentation, and troubleshooting of KVH’s mobile connectivity solutions. This role supports both internal teams and external partners/customers by ensuring reliable product performance, delivering technical expertise, and maintaining network health.
Responsibilities
Gain deep knowledge of KVH communication services, integrated routing capabilities, and related offerings.
Troubleshoot and resolve issues with KVH data products, both in-house and in the field.
Provide technical assistance to KVH partners and their customers, including mobile terminal hardware support.
Develop expertise in KVH’s network and terminal designs, deployment methods, and functionality.
Follow network operating procedures when collaborating with infrastructure partners.
Monitor network health, take corrective a...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application