Technical Writer (Edmonton)

Technical Writer – Hourly Contract (6‑month term) at Edmonton, Alberta (Corporate)

Job Overview

We need a Technical Writer to create user‑friendly documentation for application releases, including work instructions, step‑by‑step guides, job aids, and process walkthroughs aligned with real business scenarios.

Responsibilities

• Create, maintain, and continuously improve user‑facing documentation for application releases, including work instructions, step‑by‑step guides, job aids, and process walkthroughs aligned to real business scenarios.
• Translate system functionality, business processes, and feature changes into clear, intuitive, and usable instructions for end users.
• Ensure documentation reflects actual user workflows and delivered system behavior, not just intended designs.
• Validate documentation accuracy by working closely with Analysts, QA, and Training teams.
• Participate in documentation review cycles t...